Lesson 2 PeopleNology by Gregory Bodenhamer Ph D

PeopleNology by Gregory Bodenhamer Ph D Nollijy University Mechanicsburg Pa 17055
Translating PeopleNology Techniques
into Truck Driver Recruiting & Retention Results
Social and System Motor Freight Trucking Engineering
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Respect for the leader
When the leader is respected, which means they are at the very least trusted and probably liked as well, then this enables the leader to make proposals that followers will take seriously.
If the respect for the leader is strong, then the followers will likely accept the solution being offered, even if they are not that convinced by the arguments that the leader is putting forward.
If the leader is not respected, then people will follow them only if they see no other viable choice.
Respect for the solution
When the solution is respected, then the respect for the leader is not as important, although if the leader is not respected then the followers may doubt the ability of the leader to make the right choices along the way. Blind hope is what happens when they cross their fingers and hope that the leader will not make mistakes.
The best outcome, of course, is both that the leader is respected and also that the solution they are proposing is also respected, in which followers will buy powerfully into the solution.
Followers and Trust
Disciplines > Leadership > Followership > Followers and Trust
Care and concern | Reliability | Honesty | See also
People follow those they trust. If I do not trust you, then I will not follow you. Trust is thus a fundamental basis for followers.
Care and concern
We all have a very basic need for safety, which we can get either by taking control ourselves, or, as followers do, ceding this to our leaders. In doing so, they are trusting the leader to take reasonable care of them.
Passive concern
Leaders make choices that can harm people. If you carefully avoid harming me, then I can trust you. Leaders should be constantly aware of how their actions affect people, and at the very least seek to 'do no harm'.
Active care
Beyond a passive concern is the active care where you may take deliberate action, which you would not otherwise take, to look after and actively care for me.
If you care for me, then I will know that you will not hurt me. Leaders who demonstrate active concern for the people around them trigger reciprocal concern.